The Heart of the Matter

The Heart of the Matter

On June 13th, Don Henley played the Budweiser stage in Toronto. Printed on the tickets and signage throughout the venue was that photos and videos were prohibited. That seemed a bit 1995 to the rest of the forty, fifty, sixty-something crowd and I, but it was Don...

It’s About Knowing Your Audience

To know what you know and what you do not know, that is true knowledge. — Confucius Collective bargaining communications are amongst the most challenging and stressful type of communications that any employer will have to engage in. Whether you are at the strike...