The Heart of the Matter

The Heart of the Matter   On June 13th, Don Henley played the Budweiser stage in Toronto. Printed on the tickets and signage throughout the venue was that photos and videos were prohibited. That seemed a bit 1995 to the rest of the forty, fifty, sixty-something...

It’s About Knowing Your Audience

It’s About Knowing Your Audience To know what you know and what you do not know, that is true knowledge. — Confucius Collective bargaining communications are amongst the most challenging and stressful type of communications that any employer will have to engage in....