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The Heart of the Matter
On June 13th, Don Henley played the Budweiser stage in Toronto. Printed on the tickets and signage throughout the venue was that photos and videos were prohibited. That seemed a bit 1995 to the rest of the forty, fifty, sixty-something crowd and I, but it was Don...
It’s About Knowing Your Audience
To know what you know and what you do not know, that is true knowledge. — Confucius Collective bargaining communications are amongst the most challenging and stressful type of communications that any employer will have to engage in. Whether you are at the strike...
Expectations
An expectation is a belief that something is likely to happen. While the definition is simple, the concept, as it relates to employee communications, is not. An expectation is further complicated during times of labour unease. Many factors contribute to the success of...
Collective Bargaining Communications – It’s Complicated
Collective bargaining is complicated. As an employer, you are expected to consider a range of views from your employees, to your shareholders, to your board of directors, as you try to establish an agreement that is beneficial for your company’s future, all while...
Hockey Moms, Pit Bulls and Lipstick
When Sarah Palin was running for President of the United States she famously said that the only difference between a hockey mom and a pit bull was the lipstick. Pit bulls are banned in Ontario and some days you’d hope the same of particular hockey parents. The...